Frequently Asked Questions

Please contact our marketing team for further information.

Our prices apply to companies with fewer than 100 employees. For more than 100 employees, the price is adjusted according to the package. Please contact our sales team for further consultation.

Sure. Just go to the Billing page in your account and choose the package you want to upgrade to.

While it is possible, it is not recommended as you may lose important data.

No. Subscription fees are non-refundable, as stated in our Terms & Conditions. If you have questions about your subscription, please contact our sales team.

Firstly, after payment, your account will be activated, and you can start importing data and invite employees into the system. You will need computers/laptops and mobile phones to access your account.

The demo account is intended to show how the normal account will look like once all the information has been added. All the data is locked and no mobile access as well. If you need a trial account (from scratch), please contact our sales team. We will be happy to set it up for you.

Prices exclude VAT (PPN). Also if you require training, there may be additional cost for transportation and training fee. Remote/online training is free of charge.

You can reach our support team via Xeno in the system, by email (support@payrollbozz.com), or by chat on our website (bottom-right corner of the screen).

Yes. We provide online training and video tutorials to help with onboarding.

No limit. You can start with one employee or 10,000.

Please contact our sales team to discuss the on-premise model.

We currently support English and Indonesian in our web and mobile apps. Should you require more languages, please talk to us.

All prices follow the packages listed on our pricing page and exclude VAT (PPN). Additional fees apply only if you need on-site training.

Of course. We offer special discounts to NGOs. Contact our sales team for more info.